Q. Where do you ship to?
A. At the moment we only ship within Australia, although if you are wanting to make a purchase from overseas, send us a message and we'll see what we can do.
Q. How Long will it take for my order to arrive?
A. We allow 5 - 7 days processing time and state estimates for shipping are shown below:
- NSW 3-6 business days
- All Other states 4-7 business days
- Rural areas will need to allow for extra time for their parcel to arrive
Q. Who does the 10% donation go to?
A. We choose a different Aboriginal and Torres Strait Islanders run mutual aid projects each collection. Currently our donations will go to Black Rainbow. They support Aboriginal LGBTIQ+SB people more information in on their website: https://blackrainbow.org.au/
Q. What is mutual aid?
A. Mutual aid is similar to charity- both are trying to help people in need but mutual aid takes a horizontal rather than vertical approach. As in it is conducted by the communities themselves, not by governments or organisation with no ties to the community it's trying to aid.
It asks us to take responsibility for caring for one another and for working to change the conditions that impact peoples health and lives, not just through symbolic acts, or necessarily by political advocacy, but by building new social relations that improve quality of life. Mutual aid is a form of organising and caring in which groups take responsibility for providing mutual care and assistance.
Video: https://www.youtube.com/watch?v=PopmGAvsggg&ab_channel=DeanSpade
Reading:https://www.transhub.org.au/vitality/mutualaid
Q. Where are you based and what currency do you use?
A. We are based on Eora Nation (Australia) and all items are listed in Australian dollars $ (AUD).
Q. How do I contact you?
A. You can email us at zoink_store[at]outlook[dot]com or message us on instagram @zoinkstudio.